Our Why – The Roof Docs

Our Mission.

The RoofER Mission

At ROOFER, our mission is to hold a fiduciary responsibility to our customers, plain and simple. In an industry known for poor workmanship, lack of communication, and at times, outright deceit, we seek to restore the name of exterior remodeling contractors nationwide. By committing to our core values of integrity, quality, and simplicity, we promise to deliver an experience every homeowner wants when remodeling their home: a simple and straightforward quality installation for a fair and honest price.

Our Values

1. INTEGRITY

Great businesses are built on trust: trust in the people, the process, and the product. ROOFER's commitment to integrity starts with our training methods and continues through our final quality inspection. Customers know what to expect from us and as a result, are confident in referring us to their friends and family. ROOFER is proud to say 90% of our new customers are referrals.

2. QUALITY

Sustainability doesn't come through shortcuts. By focusing on quality from start-to-finish, ROOFER is quickly becoming the premier roofing contractor in Northern Virginia and Maryland for those customers looking for a restoration project done right. Whether it is our detailed inspections or our quality assurance protocol, we focus on every last detail to ensure our customers know they've received the best service available.

3. SIMPLICITY

Complexity = chaos. After a storm, this equation has the potential to become even worse. ROOFER understands what homeowners want most after noticing an issue with their home’s exterior: peace of mind. Leveraging technology and emphasizing simplicity allows ROOFER to offer an unrivaled value proposition: an expert restoration project with minimal headaches.

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RoofER is a quality company that did an outstanding job on my house. The product I got for want I paid was way above my expectations. The company's attention to detail and their timelyness was way above what I commonly am used to dealing with when it comes to contractors. Further, they not only did an outstanding job but were very careful to avoid damaging the bushes, and lawn. I highly recommend RoofER and an honest, and quality company that will exceed your expectations.

RoofER is a great company that provides great service with excellent workmanship. My roof was removed and replaced in a single day. Would recommend this company to my friends and family.

I can't say enough great things about RoofER. From start to finish both Oliver and Mike were awesome and very easy to work with. I received a couple other estimates but Oliver was the first to mention that my roof had some wind and hale damage and that it might be possible for my insurance to cover the cost of a new roof. He was absolutely correct and because of his knowledge and expertise he was able to save me thousands of dollars. I couldn't have been more pleased with the entire process. They kept me informed on how things were going and were very responsive whenever I had questions. They did a fabulous job and the new Roof looks great and I couldn't be happier.

Highly recommend ROOF-ER to talk care of your roofing needs. They are true professionals at dealing with Insurance claims, including performing roofing and siding inspections for damage with no cost to you. Oliver will do the inspection and guide you through the insurance claim process and once approved, Mike will insure everything is in place operationally. All work was completed promptly and the final result looks great. The crews are also very professional and take care of every detail, from the installation through cleanup. You can't go wrong with ROOF-ER

We are very happy with this roofing company. Oliver and Mike are true professionals. They explained the details of how the work will be done without being pushy. The workers were very professional as well and went beyond to help us move some large outdoor furniture on a deck We already recommended them to our neighbors and will continue to spread the word Thank you guys

It was a pleasure working with RoofER personnel. Its very clear they know what they're talking about. They worked and provided technical support with the adjuster to facilitate our insurance claim. We are very happy and proud of our new roof.

Very good experience with RoofER. Reese came by and did an assessment and came back the next day with Oliver and went over the options. No pressure at all. Mike sent a contract to review and after comparing with other companies we went with RoofER. Work was done in one day and the gutters the next. Could not be happier with the quality of service. Would highly recommend!

I had an excellent experience working with Matt, Mike and the Roof ER Team! They were true professionals, knowledgeable and addressed any concern or question we had. We were very pleased with the results. I highly recommend them to do your roof and siding!